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Site Reliability Engineering (SRE) 

Overview

In modern SRE, the challenge isn't a lack of data; it's a lack of actionable insight. We solve this with our proprietary AI-SRE Accelerator, an intelligence engine built to enhance the tools you already use. This isn't just automation; it's applied intelligence.​

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Our AI-SRE Accelerator is an end to end system for your infrastructure, correlating events, identifying patterns, and empowering our team to be more proactive and efficient.

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At Whileone, we specialize in keeping critical computing infrastructure up and running with minimal disruption. Our team blends hands-on expertise in Linux, server management and cloud platforms to deliver consistent, high-availability support.

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From alert response to root cause analysis and resolution, we follow a disciplined SRE approach that ensures incidents are handled swiftly and systematically. We take pride in being the steady hand behind world's fastest AI Inference infrastructure-proactive, reliable and always ready.

Key Features

SRE Workflow​

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What Differentiates Us?

We help develop custom End-to-End accelerator tools that suit
customer requirements.

Our dedicated in-house SRE support team is always eager to understand your business goals and translate them into technical resilience.

We provide SRE services built around commonly used tools like
PagerDuty, Slack, Jira, Grafana
using leading AI inference.

​​How It Works for You:

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Proactive Insights, Delivered: You receive clear, concise intelligence that drives continuous improvement. Our key deliverables include:​

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  • Weekly AI Summary Report: An intelligent narrative of your system's health, highlighting key events, their resolution, and potential areas of concern for the upcoming week.

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  • Trend Statistics: Data-backed insights into alert patterns and system behaviour, helping us collaboratively prioritise architectural improvements and eliminate recurring problems.​​​​

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  • ​​​Summary Reports: A concise snapshot of infrastructure status, perfect for keeping all stakeholders informed without technical overload.

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  • On-Call Status Dashboard: A dedicated dashboard providing full visibility into on-call incident status and escalations. ​​

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With Whileone, you get more than just an SRE team. You gain a strategic partner armed with the technology to keep your critical systems reliable, resilient, and ready for what's next.

Core Capabilities and Technical Expertise​

Our SRE team operates with a diverse skill set tailored to high-performance, always-on environments:

  • Operating Systems & Systems-Level Engineering 

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  • Physical and Virtual Server Management â€‹

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  • Cloud and Hybrid Infrastructure

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  • Monitoring and Observability 

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  • Process Engineering and Benchmarking

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  • Full Stack of Operational Support (L1–L4) 

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  • Cross-Functional Collaboration 

Check out the blogs below to know more...

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